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© 2026 QuickBiz. Built for South Asian small businesses.

Privacy Policy

How we collect, use, and protect your data

Last updated: March 2026

QuickBiz ("we," "us," or "our") operates the QuickBiz platform at quickbiz.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, whether as a merchant creating a store or as a customer making a purchase. By accessing or using QuickBiz, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you register for an account, we collect information that identifies you as an individual:

  • Full name, email address, and phone number
  • Account credentials (passwords are hashed and never stored in plain text)
  • Business name, address, and registration details (for merchants)
  • Profile information you voluntarily provide

Store and Product Data

Merchants who create stores on QuickBiz provide us with:

  • Store configuration details including name, branding preferences, and layout choices
  • Product listings including titles, descriptions, images, pricing, and inventory data
  • AI questionnaire responses used to generate store themes and product descriptions
  • Order management data and customer communication records

Payment Information

When transactions occur on the platform, we collect:

  • Transaction amounts, dates, and status
  • Payment gateway references and transaction identifiers
  • Billing addresses when provided by the customer

We do not store credit card numbers, bank account details, or other sensitive financial credentials. All payment processing is handled directly by our third-party payment partners.

Usage Data

We automatically collect certain information when you interact with our platform:

  • IP address, browser type, operating system, and device identifiers
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs and search terms that led you to our platform
  • Feature usage patterns and error logs for service improvement

2. How We Use Your Information

Service Provision

We use your information to operate, maintain, and improve the QuickBiz platform. This includes creating and managing your account, processing transactions, facilitating communication between merchants and customers, and providing customer support.

AI-Powered Features

QuickBiz uses artificial intelligence to enhance your experience. Your questionnaire responses and store data are processed by AI services to generate store themes, product descriptions, hero images, and merchandising suggestions. AI-generated content is created based on your inputs and is not shared with other users. We may use aggregated, anonymized data to improve the quality of our AI models over time.

Communication

We may use your contact information to send transactional notifications (order confirmations, shipping updates, payment receipts), service announcements, security alerts, and, with your consent, promotional communications about new features or offers. You can opt out of promotional communications at any time.

Analytics and Improvement

Usage data helps us understand how merchants and customers interact with the platform. We use these insights to identify and fix technical issues, optimize performance, develop new features, and make data-driven product decisions. Analytics data is processed in aggregate wherever possible.

3. Payment Processing

QuickBiz integrates with the following payment gateways to process transactions on behalf of merchants:

  • Khalti -- Digital wallet and online payment gateway widely used in Nepal
  • eSewa -- Mobile wallet payment system for Nepal-based transactions
  • FonePay -- QR-based payment system with real-time bank transfers

When you make a payment, you are redirected to the selected payment gateway's secure environment. Your financial credentials (PINs, passwords, wallet details) are entered directly on the payment gateway's interface and are never transmitted to or stored on QuickBiz servers. We only receive transaction confirmation details (transaction ID, amount, and status) via secure server-to-server callbacks.

Each payment gateway operates under its own privacy policy and security standards. We encourage you to review their respective policies before completing a transaction.

4. Data Storage and Security

Your data is stored in PostgreSQL databases with industry-standard security measures. We implement the following safeguards:

  • Encryption of data in transit using TLS/SSL protocols
  • Password hashing using secure, one-way cryptographic algorithms
  • Role-based access controls limiting data access to authorized personnel only
  • Regular security audits and vulnerability assessments
  • Automated backups with encrypted storage

As a Nepal-focused platform, we are committed to complying with applicable Nepali data protection regulations as they evolve. Where data is processed or stored by third-party services outside Nepal, we ensure those providers maintain equivalent or higher security standards.

While we take reasonable precautions to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we continuously work to strengthen our protections.

5. Cookies and Tracking

QuickBiz uses cookies and similar technologies for the following purposes:

Essential Cookies

Session cookies are required for authentication and maintaining your logged-in state. These cookies are strictly necessary for the platform to function and cannot be disabled.

Analytics Cookies

We may use analytics tools to understand traffic patterns, popular features, and user behavior in aggregate. These cookies help us improve the platform but do not identify you personally.

Preference Cookies

We store your theme preference (light or dark mode) and other interface settings locally so the platform remembers your choices across visits.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using certain features of the platform.

6. Third-Party Services

QuickBiz relies on trusted third-party services to deliver our platform. These include:

  • Payment Gateways (Khalti, eSewa, FonePay) -- Process financial transactions securely
  • AI Services (Google Gemini) -- Generate store themes, product descriptions, and content recommendations
  • Hosting and Infrastructure -- Cloud providers that store and serve our application and databases
  • Email and SMS Providers -- Deliver transactional notifications and communications

We share only the minimum data necessary for each third-party service to perform its function. We do not sell your personal information to any third party. Each service provider is bound by their own privacy policies, and we select providers that maintain strong data protection practices.

7. Your Rights

You have the following rights regarding your personal data:

  • Access -- You may request a copy of the personal data we hold about you at any time
  • Correction -- You may update or correct inaccurate information through your account settings or by contacting us
  • Deletion -- You may request deletion of your account and associated personal data, subject to legal retention requirements and ongoing transaction obligations
  • Data Export -- You may request an export of your data in a structured, machine-readable format

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days. We may need to verify your identity before processing certain requests to protect your data from unauthorized access.

8. Children's Privacy

QuickBiz is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided information to us, please contact us at [email protected] so we can take appropriate action.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:

  • Email: [email protected]
  • Platform: quickbiz.app

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the platform. Your continued use of QuickBiz after changes are posted constitutes your acceptance of the revised policy.

Disclaimer: This privacy policy is provided for informational purposes and represents our commitment to transparency about data handling. We recommend consulting a qualified legal professional for official legal advice specific to your situation or jurisdiction.